FWD launched the first “claim in cash” service in Hong Kong with 7-Eleven. Customers can now choose to collect their claims payments at any 7-Eleven’s stores inside MTR stations. Simple and easy.
Get ready to claim!
Get ready to claim!
FWD launched the first “claim in cash” service in Hong Kong with 7-Eleven. Customers can now choose to collect their claims payments at any 7-Eleven’s stores inside MTR stations. Simple and easy.
FWD continues to innovate, customers can get their claims in cash at 7-Eleven
You can submit your claims
via different channels
*Click here to download claim form
Once your claim is approved, you will receive an SMS from FWD
Click the link on the SMS
and enter your HKID/ Passport number,
you will receive a QR code
and a settlement letter
* Terms and conditions apply. FWD may expand this service to more claim types in future
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